Satisfaction Guarantee

If you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling, gift wrap, or other charges. The item must be returned in good condition, in original boxes (whenever possible), and with all paperwork.

*In order to keep our prices low, we are unable to accept returns on discounted merchandise. However, a store credit can be given. Please contact a Customer Service Specialist for more information.

Damaged or Defective Items

If you receive a damaged or defective item, contact a Customer Service Specialist within 3 days of delivery at SteviaSmartinfo@gmail.com. Please supply the Specialist with your order number, and item number. The Specialist will also need your e-mail address and phone number.

Refunds and Credits

You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your returned product. If an Online Gift Certificate was used, the refund amount will be applied to your Online Gift Certificate. You will be refunded the shipping cost if the return is a result of a manufacturer error or a shipping error on our part.

SteviaSmartinfo@gmail.com